FAQs & Knowledge Base

Amora (also known as Miamora) is a Surat-based, small-batch handmade brand. We craft quilted cotton accessories — beauty cases, pouches, vanity baskets, and organizers — designed to keep everyday essentials feeling organized and pretty.

Yes. Each piece is handcrafted in small batches, so there may be gentle, natural variation between items — that's part of what makes them special.

Our collections include Sakura, Scallop Pink, Strawberry Matcha, Ivory/Yuki, and Faux Fur Plush, each in our signature quilted cotton with a soft, coquette-inspired aesthetic.

Sizes vary by style, from compact minis to roomier everyday pouches. You'll find exact dimensions listed on each product page — happy to help you compare sizes if you let us know what you'd like to carry.

Care instructions are listed on each individual product page, since fabrics and trims vary slightly across collections. Please check the product page for your specific item, or write to us and we'll confirm the best way to care for it.

Please write to us as soon as possible at hello@miamora.in. We process orders quickly, so we can't always guarantee a change once an order is confirmed, but we'll always do our best to help.

All orders are dispatched from Surat, Gujarat. Orders are typically processed and dispatched within 1–3 business days, with delivery generally taking around 3–10 business days depending on your location.

Once your order ships, we'll share tracking details using the contact information you provided at checkout (email, SMS, or WhatsApp where available). You can also check your order status on our Order Status page.

For international shipping availability and rates, please write to us at hello@miamora.in and we'll be happy to confirm for your location.

We offer a 30-day return window from the date you receive your item. To be eligible, the item must be unworn or unused, in its original condition, with tags and original packaging, along with proof of purchase.

Please email us at hello@miamora.in to request a return. Once accepted, we'll send you a prepaid return label along with instructions — please don't send items back before a return has been approved, as we won't be able to accept them otherwise.

The quickest way to get what you want is to return your original item, and once that return is accepted, place a new order for the item you'd prefer.

Once we've received and inspected your return, we'll let you know if it's approved. Approved refunds are issued to your original payment method within 10 business days, though your bank may take a little longer to post it.

We're so sorry about that. Please inspect your order on arrival and contact us right away at hello@miamora.in with a photo of the item, and we'll make it right.